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Ian Lind • Online daily from Kaaawa, Hawaii

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Star-Advertiser garbles story on law requiring hands-free phones

May 21st, 2013 · Media

Someone at the Star-Advertiser had a Monday, judging from the breaking news posted at 1:24 p.m.

Here’s an excerpt.

Drivers must go Bluetooth-less under bill signed by governor

By Amy Busek

POSTED: 01:24 p.m. HST, May 20, 2013
LAST UPDATED: 01:44 p.m. HST, May 20, 2013

Hawaii drivers no longer may use hands-free electronic devices while driving, under one of two traffic-safety bills signed by Gov. Neil Abercrombie today. The law took effect today.

A second bill, House Bill 980, extends the seat-belt usage requirement to back seat passengers.

The ceremony at the state Capitol marked the start of the statewide Click It or Ticket campaign, a Senate news release said.

Senate Bill 4 extends the ban on electronic devices while driving to hands-free devices such a Bluetooth cell phone earpieces. The bill was created to foster a safer driving environment in the islands, said Sen. J. Kalani English, chairman of the Senate Committee on Transportation and International Affairs.

Good story. The only problem is that the new law doesn’t ban hands-free devices, it requires them. That’s a pretty significant difference.

The newspaper updated and corrected its story about an hour later.

The updated headline: “Governor signs statewide ban on drivers’ use of hand-held mobile devices”

The update is accompanied by a very understated correction.

Correction: A previous version of this story incorrectly said the ban on hands-free devices would apply to all drivers; it applies to drivers under 18.

Just another tough day in the news business.

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Not sure Silverman can survive this next stage….

May 21st, 2013 · Cats

I’m taking Silverman in for a follow-up check early this morning, and may not get back in time for another updated post.

Poor Silverman. I’m worried that he’s fading and won’t last much longer.

Until recently, he was always ravenous and both willing and able to devour any available food, while his glucose level was pretty stable.

That has changed.

After his hypoglycemic episode while boarding at VCA, where he collapsed with low blood glucose, he’s lost a lot of ground.

I’m worried that we’re losing him. Every meal is a new event, and his glucose levels are bouncing all around, as is his appetite.

In any case, I’m taking him in for an early morning appointment today, hopinthat we’ll find some little problem that can be addressed without too much fuss.

Cross your fingers, please.

Silverman adopted us back in 1999. For much of his life, he was a neighborhood cat who stopped by our house at meal times. He has turned into an inside cat, over a number of years, which we welcome.

We’re hoping for the best, that there’s some specific problem that can be treated. But we’re also preparing for the worst, a diagnosis that Mr. Silverman is near the end of his run.

We’ll see.

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Banned words extend far beyond George Carlin’s famous seven

May 20th, 2013 · Media, Politics

Back in the day, “seven words you can never say on television” were made famous by comedian George Carlin and became the centerpiece of a landmark 1978 U.S. Supreme Court decision. A transcript of Carlin’s monologue can be found here.

Those seven words are still causing problems, but the list has apparently expanded exponentially.

At least that’s the apparent lesson to draw from a list of words banned from vanity license plates by the State of Iowa, which includes something over 2,500 words that shall not appear. The list includes the old standbys, but extends to words like “HO”, “YUCKFOO”, “FUGLY”, “FUGIT”, “ASSOUL”, “MELONS”, and so on.

It’s quite a cultural statement!

Check out Iowa’s list of banned words here.

You can also check out the lists of forbidden words banned in other states.

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Trees tie us to our parents’ Kahala home

May 19th, 2013 · General

This past Wednesday would have been my mother’s 99th birthday. Her birthday is close to Mothers Day, and we would always celebrate the two events in some form or fashion. This year, no mother, no celebration.

But I did find myself in the living room of my parents’ old house in Kahala, not to celebrate her birthday, but to get serious about deciding whether we can avoid putting the house up for sale.

To be more specific, we need to figure out whether there’s a way Meda and I can buy out my sister, Bonnie, and her children, who are inheriting just over a half interest in the property, and still be able to afford enough renovation to bring the 1942 house into the 21st century.

The house is along Kealaolu Avenue, literally “the cool road,” a reference to the cooling trade winds that come off the ocean, across the golf course, and across this first row of homes. The wind sets this part of old Kahala off from the interior portions where the wind is rarely felt.

The mid-day light through the mango trees in back of the house triggered all kinds of sense memories, nostalgia mixed with a certain awkwardness, a feeling we’re suddenly having to pretend to be grownups and in charge of what had always been our parents kuleana.

And that’s in addition to the awkwardness felt whenever family and finances are talked about in the same sentence.

We’re relying on a good friend and former neighbor who happens to be a gifted general contractor, and an architect he highly recommended, to help us do a “conceptual” redesign of what could be accomplished without breaking the bank.

At that point we can decide whether there’s a way to finance such a deal, or whether we stand back and sell the property on the open market to be replaced by another Kahala McMansion.

Bonnie captured an important part of the equation when she observed: “We’ve never been without this house.”

Our parents bought the house in 1942, before either of us were born, and this was where their very long lives played out.

We’ve never lived without this house. Even while our own homes were elsewhere, we always knew it was here. A psychological base camp, perhaps, even if only in a background, passive sense.

The first question by the architect, after he walked into the house and looked out into shaded lanai and back yard, immediately hit a nerve.

“Are there any sacred trees?”

Sacred?Our answer came in unison.

Yes! One mango, a Bombay Pirie, was planted when Bonnie was born. It’s fruit are extraordinary. The other tree, a Haydon mango, was planted when I was born. Bonnie has been picking mangoes from it this week.

Sacred trees. These two trees really form an anchor of sorts, linking us to the property. It takes a long view of life to plant a tree at a child’s birth and have that sense that it might make a difference many decades in the future.

That much misused phrase, “sense of place,” seems to describe what they’ve come to mean to us both.

At this point, we don’t really know what’s going to happen in the end. Although we’re hoping to hold on to the house, it would be very hard to leave Kaaawa, which will have its own psychological cost.

In any case…Happy birthday, Helen. We were thinking of you.

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Safeway report: Readers report a range of experiences

May 19th, 2013 · General

There doesn’t seem to be a consensus among Safeway shoppers regarding reported overcharges. There’s anecdotal evidence of continuing problems, but some people say they haven’t noted pricing errors.

For example, one regular reader commented yesterday:

My wife and I have been carefully monitoring our purchases at Manoa Safeway. We have found no problems since this issue was first raised a couple of months ago.

But another emailed a description of her experience:

Safeway has a deal giving $5 off with a $20 purchase. I loaded that into my card and when my husband bought over $20, the discount did not come. The first time he made them take everything back but what he really needed. The second time he still did not get the $5 but chose not to fuss with them, even though I had printed out proof we had the discount.

So today I went to the Pali Safeway where he always shops and showed customer service the receipt and the printout. She pointed out that dairy is not included. I pointed out that taking out dairy still came to over $20. Only then did she credit our credit card. And she did give me the $5 card after I asked for it.

When I asked her why we twice were not given $5, she said their cash registers are programmed by headquarters and I should call the number on my receipt.

A third reader shared via email:

When the program first started I always had to go to customer service to get refunds for many deal match items that were not rung up correctly.

More recently I only have occasionally missed discounts, for which I only received the additional discounted amount.

April 27 just received a refund of the additional discount. On May 2, sherbet was not priced correctly and I was told to see the manager. The manager acknowledged the error and was just going to refund the additional amount.

When I inquired about the Safeway Promise, he went to the wall where the Promise was posted and said, “oh, yes” and gave me a gift card with the amount of my purchase and I was able to keep my sherbet.

They do not automatically honor the Promise.

I sympathize with the local Safeway folks. As the customer service rep told this reader, the cash register computers are programmed and administered on the mainland. The chain of errors seem to start there, and they are usually related to the complex system of “personalized” discounts that often conflict or overlap with other discount programs.

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Safeway Update: Fewer recent errors but stay alert

May 18th, 2013 · Consumer issues

For the last two weeks, Safeway had suddenly been getting things right. We probably shopped at the Kaneohe store at least five times over the past couple of weeks without encountering an error. This was a dramatic change from the previous several months when I could count on errors appearing every time we shopped there.

I even designed shopping lists heavy with items with one or another of Safeway’s layers of special prices, club discounts, and digital coupons, sometimes with overlapping discounts. And for a couple of weeks Safeway got it all right.

It felt as if the whole system had been quietly upgraded, or perhaps supervisors suddenly started paying attention to their jobs, or maybe they tinkered with the software to reduce the error rate.

If I were really paranoid, I might think that they cleared my personal account to make sure it comes out right, but that’s pretty far fetched. More likely that the bad PR spurred some management-level changes.

Whatever the cause, though, things appeared to have been improved.

Then came our Safeway stop late Thursday afternoon. I bought a few oranges with a special “deal match” price of 67 cents a pound, but they rang up at the regular $2.99 per pound. This resulted in being charged $8.10 instead of just $1.82.

As usual, though, Safeway’s peculiar point-of-sale computer system applies most of the discounts in a blur at the very end of the process, meaning that you usually don’t have an opportunity to catch errors until after you’ve been handed your receipt and are heading out the door.

At just before 5 p.m., the customer service desk was not staffed, and it took several announcements by cashiers and several minutes for a manager to arrive on the scene.

He was all business. In short order, I received a $6.58 refund of the overcharge ($6.28 plus the $.30 excise tax) plus with a $5 gift card. No fussing required, and no need for me to cite the store’s price guarantee. Of course, I’m now a known trouble maker, and I can’t say whether or not other shoppers are having the same experience when reporting pricing erros.

Meanwhile, it’s been over a month since my Hawaii Monitor column at Civil Beat highlighted Safeway’s price guarantee policy, and the column is still among CB’s top ten most popular items.

I would be interested in hearing from other Safeway shoppers. Have you noticed fewer price errors in the past several weeks? And if you’ve asked for a refund after being overcharged on something, did the store follow Safeway’s price policy? Note: the policy is that if you’re overcharged on something costing under $5, you should get it for free, and for an item costing over $5, you should pay the lowest price and get a $5 gift card.

Share your recent experience, please.

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Feline Friday: News on the diabetic boys

May 17th, 2013 · Cats, Photographs

Silverman & DukeIt turns out that we’ve had both bad news and good news on this Feline Friday regarding Duke and Silverman, our two diabetic boys.

The bad news is that Silverman had a hypoglycemic episode while boarding at VCA during our trip last week. His glucose level dropped dangerously low. His insulin dose was adjusted downward substantially, and he was sent home with strict instructions to monitor his blood glucose closely.

So the new routine is that I feed Duke and Silverman, wait about an hour, then have to get a blood sample (you have to stick a sharp thingie into their ears to get a small droplet of blood), always exciting. Then, based on the results, I’m supposed to adjust their insulin doses.

Both have been relatively stable for a couple of years, to the point that I have only done sporadic monitoring since last summer. But now the amazing thing (and the very good news) is that both need a much smaller insulin dose than they had previously required. I’m still trying to get the proper level so that they aren’t jumping up and down, but they’re getting half or less of the prior doses.

It’s hard to say what this means in the long run. Right now, though, it gives some more hope for both of them.

–> Check out all of today’s Feline Friday photos!

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December 7, 1941: “Something is brewing….”

May 17th, 2013 · Vintage Hawaii

It was in a box of papers uncovered yesterday afternoon as I slogged through another section of a small storeroom at my parents’ home in Kahala. The papers are dirty, faded, and covered with a fine layer of dust and rather old looking termite droppings and other bits of unknown origin. The papers included bits of genealogy, a collection of British newspapers reporting the funeral of King George VI and the coronation of Elizabeth, a carefully tied bundle of Bonnie’s school work from first through third grades, etc., etc. Then there was a small sheet of blue paper, folded in thirds. I immediately recognized my mother’s clear handwriting.

It’s a letter from my mother to her sister, Marguerite, written late on the morning of December 7, 1941, my father’s 28th birthday, as machine gun fire could be heard overhead and puffs of smoke seen in the sky.

The paper is brittle, there’s some old termite damage, but this treasure survived.

I’ve transcribed it below. You can see the original letter here.

Dec. 7, 1941
11:30 a.m.

Dear Margot:

Something is brewing but we don’t exactly know what the score is. We were awakened by a telephone call from Ma this morning saying that Japanese planes were bombing Pearl Harbor. I had a big head from a party last night so didn’t talk very much. She told John the house was shaking like a leaf. We’ve been sitting here watching the shooting. I wish I were at Waipahu to see more of it. We have to be content with just watching the puffs from the shots.

Every 10 minutes an announcement is made over the radio for people to report for one thing or another. The latest report is total blackout tonight. We still don’t know whether this is real or not. Jimi was called for sea-scout duty early this morning. All ROTC students are getting their equipment. I guess they’ll patrol the streets. One funny thing happened today. We went out to the street to watch them haul cannons. The soldiers were throwing kisses to all the gals along the street.

Guess we’ll have to stay put today. We can’t use the telephone anymore & we can’t drive our cars, so here we are.

11:50 Well, there goes the radio. Station KGMB has been ordered off the air. Governor Poindexter is declaring a state of emergency on station KGU. There come the planes!! Oh, oh, and machine gun fire right above us. I’m getting jittery! Shucks, this letter won’t get to you anyway; might as well quit.

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