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Ian Lind • Online daily from Kaaawa, Hawaii

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Entries from September 6th, 2007

Thursday…Oceanic Cable, Perry & Price, and Superferry’s failure to disclose

September 6th, 2007 · No Comments · General

When our Oceanic Cable service went haywire last night, I tried to report the problem but got a recording estimating the waiting time on the phone would be 36-50 minutes. Is that “service”? It sounds like a sentence. I gave up. It’s one strategy for avoiding complaints, I suppose. Just leave people stewing on hold [...]

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