Morning misery. Again.
First try–my attempt to check out the Star-Advertiser when I first got up resulted in being hijacked by an entry page with one item–a Linda Lingle ad touting an endorsement from SHOPO.
Up in the right-hand corner of the screen was a little arrow saying something like “proceed to the Star-Advertiser.”
There’s something very wrong with advertising that isn’t only intrusive, it’s preemptive.
Okay, I quickly pushed past that screen, only to be turned away by the S-A’s super-finicky log-in which fails a considerable part of the time. I find that using the log-in at the top of the screen has a much higher failure rate than the one that pops up when you try to read an individual story.
Sure enough. When I went through this a minute ago. the top of the page log-in failed, telling me that I was already logged in on another computer. Access denied. But when I clicked on a story and then entered my password, no problem.
By this time, though, I’ve lost the desire to read the paper. I’ll just go on to other news.
So it goes on this Tuesday morning.
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I discontinued the print edition at the end of 2011, subscribing to the e-edition- but I have been unable to access individual pieces (I’m a crossword junkie) Calls to customer service have been frustrating !!!
I guess this just adds more proof to the argument that the StarAd is still givin’ us mean ol’ LL (pronounced “hell”)… and the SHOPO union did it’s “shopping” around badly again, huh Ian?
The sad thing is no one complained when Black decided to kill the Advertiser as happened 10 years earlier when Gannet wanted to kill the Bulletin. So to all of you who said this is a different situation you are right. You now have a paper that doesn’t care about it’s readers. Only how much money it can squeeze out of the community.
What makes a situation different?
When someone other than you is getting fired.
mmmmmmm, when Gannett was trying kill the Bulletin many in the community were upset and said we needed a two paper town and fought to save it.When the person who saved the Bulletin killed the Advertiser the community said times had changed and we didn’t need two papers. We had no support and now the only paper left is sucking what they can from the community and giving you a poor product in return.
Please stop using the term “the community” as though there was some monolithic element that has a single opinion or states something for all of us.
There was opposition in the community to the elimination of the Advertiser. It was not as effective or focused as when the Star Bulletin was under threat, but it did exist.
Sorry if the word “community” offends anyone, I was trying to find a word that meant all of us.
Also, Norm, if you read my previous comment more clearly, you might see I was agreeing with you when you said “You now have a paper that doesn’t care about it’s readers. Only how much money it can squeeze out of the community” and I was explaining one reason why this happened. Do you not see that? you may need to calm down when commenting.
There was a time when competition between the two papers meant having some pride the in the product and trying hard to innovate.
The owners of the paper don’t seem to understand that making money and making a better product go hand-in-hand. Can’t have one without the other.
Why should subscribers have to log in each time they boot up? Can’t the paper’s server “recognize” the Internet address of the subscriber’s computer? And yes — the Login below stories you’re trying to access works without fail and better than the Login at the top of the page.
mmmmmmm, I understand the business side of what happened to the Advertiser. And I believe I understand what is happening now with the Bulletin (to my way of thinking it is still the same newspaper with a new name). And I am calm, thanks for the concern, I guess you were a bit over my head in your comment. I believe Dean understands where I am coming from.
Some time ago when I logged in for the first time upon getting my online subscription I checked the box that said “keep me logged in for 7 days.” I have never had to log in again. 7 days has lasted for months. You might try clearing the cookie, then check that box when you log in.