Revamped state websites lack access to minutes

I was browsing through State of Hawaii web sites yesterday. Have you noticed the new look of the sites of different departments? It seems they are aiming for some sort of uniformity.

I thought that might be a good idea.

Then I looked closer, and it became obvious the new look does not involve making important information more readily available.

I’m concerned about agency minutes, the starting point for accountability. After minutes, the statutes and rules governing each agency should be available.

So let’s browse.

Take the Department of Agriculture. I was interested in meetings of the Board of Agriculture. And it looked like it would be easy to find information about the board’s meetings and actions, because there’s a link at the top for “meetings and reports.” It led to another page of links. At the top, a link to “Board of Agriculture Meetings.” So I clicked again.

This third level had yet another set of links to agendas and “actions” of the board.

Along with these links was this message:

Minutes of meetings are available upon written request.
Please include your name, address, phone number, name of board and date of meeting. Requests may be sent to: [Department of Agriculture address]

So after clicking through several levels, you discover that Board of Agriculture minutes are not publicly available online.

Is somebody actually paid to devise these uninformative sites?

Over on the right of the page, there’s another set of links. At the top, the Agriculture Development Corporation. Will there be any substantive information about it?

I clicked.

What you get is a nice looking page with a formal description of the corporation, its stated goals goals, and links you can click to a list of directors, its strategic plan, and its “game plan,” whatever that is.

Minutes? Nope. Meeting agendas? Forget it.

So I backtracked to the “board actions” link.

This next level presented links to a series of meeting dates. I clicked one at random, and what did I get? Minutes lite. Not minutes, but a copy of the meeting agenda with brief entries as to action taken on each agenda item.

For example:

Request for Consent to Assignment and Conversion of General Lease No. S-3764, Lot 16, Waimanalo Agricultural Subdivision, Koolaupoko, Waimanalo, Oahu, Hawaii

Action: Approved

Disposition: Documents have been drafted and are being reviewed by

the deputy attorney general.

Why do I think this is a problem?

Well, it is obviously an attempt to fob off the public with something far less informative than the law requires.

By law, minutes must include information far beyond an abbreviated statement of action approved.

Here’s what the Office of Informaton Practices has to say about the requirements for adequate minutes.

Minutes must provide “a true reflection of the matters discussed at the meeting and the views of the participants.” HRS § 92-9(a). The primary purpose for minutes is to record what the decision-makers (the board members) did and discussed during the meeting, so that the public can scrutinize their actions. While the law also requires the minutes to reflect the views of participants in the meeting who are not board members, it is sufficient for the minutes to describe, in very general terms, the positions expressed by these other participants.

A board is not required to keep a transcript of a meeting, although a transcript can serve as minutes if the board prefers. Paraphrasing the discussions and testimony taking place at the meeting is fine, so long as readers can tell what was discussed and what the various participants’ views were.

Minutes are required to include the following specific information:

(1) The date, time and place of the meeting;

(2) The members of the board recorded as either present or absent;

(3) The substance of all matters proposed, discussed, or decided; and a record, by
individual member, of any votes taken; and

(4) Any other information that any member of the board requests be included or reflected in the minutes. HRS § 92-9 (a).

Simply stating that the assignment of a lease was approved comes nowhere close to being a reasonable substitute for minutes.

So much for the Department of Ag.

Next I tried the Department of Hawaiian Home Lands.

I chose a link to the Hawaiian Homes Commission, and it looked like meeting agendas and minutes were going to be readily available. Meetings are listed by year. For each meeting, the listing gives the date, location, time, a link to the agenda, and a link to completed minutes.

The problem? The last meeting for which minutes are available was June 19, 2012.

Here we go again.

If I can find the time, I’ll try for a broader review.

In the meantime, choose your favorite agency and see if minutes of their boards and commissions are available online.


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10 thoughts on “Revamped state websites lack access to minutes

  1. Norm

    A couple of years ago I applied to have my property tax adjusted. I was turned down but told I could appeal at the next level. That involved giving testimony to an appeal panel at a hearing in Kapolei. I lost again and when I asked to see minutes was told they did not keep minutes of their private deliberations or vote. So much for transparency with the city too.

    Reply
    1. Natalie

      This is a problem with some of the appointed boards and task forces. Even when minutes are kept, e.g., the Real Property Tax Advisory Committee, they are not put online for the public, and that’s even after requests were made to do so.

      I have been unable to determine why some boards have minutes and others, like the CDBG/HOME selection committee have neither agendas nor minutes.

      Reply
  2. Hugh Clark

    Was this designed by the guy who won national recognition recently? Seems fully flawed. Much more needs to be determined.

    Reply
  3. cwd

    The (State of Hawai`i) person to contact with respect to your concerns about departmental electronic postings is Sanjeev “Sonny” Bhagowalia, Chief Information Office. He is also a member of DaGov’s Cabinet. His e-mail address is sonny@hawaii.gov and is phone number is
    586 – 9777.

    The Acting Director of the Department of Information Technology or the City & County of Honolulu is Keith G. H. Ho; however, I strongly urge those of you who need to deal with C&C’s failure to communicate to let Ember Lee Shinn, Managing Director and Georgette T. Deemer, Deputy Managing Director know since they are tryng to address a HUGE List of Things To Do which goes back to when Frank Fasi was Mayor until 1994.

    Reply
  4. ohiaforest3400

    Well, I obviously believe that minutes, agendas, rules, etc. should be posted but I’m under no illusion that a redesign of the appearance of functionality of a website equates to an upgrade of its content. Whoever did the redesign probably did not have content as part of their mandate which, I imagine, was left to the respective departments .

    That itself is an issue, as in, Mr. Governor, Sir, please show some leadership and get your departments and agencies into the 21st centyury by having them post all of their publuc documents. Ooops! What was I thinking? Thuis is another Governor who thinks that OIP and the UIPA are but a vestige of a quaint, bygone era when people used to aspire to transparency anmd accessibility. How . . . . . last century.

    Reply
  5. Natalie

    I’m not at all surprised to learn that some boards do not have minutes posted, given the Governor’s track record with transparency. I am happy to see, however, that the Board of Accountancy is up to date on its agenda and minute postings.

    Reply
  6. A.Nonymous

    What we’re learning is that it doesn’t matter whether a Republican or a Democrat is at the top … the people, in Hawaii more than in most states, do not have a right to know anything.
    [comment has been edited]

    Reply
  7. Jim Loomis

    May I suggest that one reason for this problem is simply a lack of available personnel … especially in these austere times?

    Reply
  8. Tracey

    I do not like the new websites by the state. Before, you would put in what you were searching for and it would search only “hawaii.gov,” now when you put in a search word it does a google search.

    Reply
    1. Ryan M.

      On Google.com, type your search, followed by “site:” and put in the site you want to find results on. Here is an example of what you could enter at Google.com:

      accountability site:hawaii.gov

      This search will show results of “accountability” on only the Hawaii.gov website.

      Reply

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