Here’s a little vignette from Bob Jones:
I normally use MacMouse club for all my computer troubleshooting. But Head Cheese Rolf Nordahl was busy when I needed him this week.
Try Geek Squad, somebody suggested. Well, the GS apparently is part of Best Buy. So it is an 800 number in Houston,TX. After going thru the usual “press 1 or 2” stuff, I got the computer service woman. I think she was new to the job because she kept losing my name and address, was flummoxed on spelling Honolulu, and did not comprehend the problem I needed a local technician to come and fix.
20 minutes on the phone later, she was ready to schedule me.
Yes, a technician could come by in seven or eight days.
Goodbye!
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Ian,
I have heard terrible things about the Geek Squad on the mainland, I don’t know if their bad reputation is earned here.
Regardless, I bet you have some pretty tech savvy readers. Post your problem and maybe someone can address it.
“Try Geek Squad, somebody suggested” pretty cruel and unusual punishment advised from someone (assumedly) no longer a friend. Why would they (anyone) wish that fresh hell on you?!