Houston, we have a problem

Now that we’re here in Redwood City for several weeks of post-surgery rehab, we’ve discovered a new problem.

We are staying in a house on a flag lot with access via a long driveway off of Oakwood Blvd. Boulevard is pretty pretentious for this small street through a quiet neighborhood. It is, admittedly, a LONG driveway for a residential neighborhood.

And we are highly dependent on delivery services for groceries, some meals, and other supplies.

The problem is that Google Maps is simply incorrect.

It directs delivery drivers to the next street. But there is no access to this property from that street.

I now watch the progress of DoorDash drivers on my phone, and most have found themselves at the deadend of the next street wondering how to deliver our stuff. I try to head them off, or send texts explaining that they have to approach on Oakwood Blvd and not on any other street. But we’ve also run into a language gap with Hispanic drivers.

I can see how it happens. Because of the long driveway, this house is physically closer to the next street, but it can’t be accessed from there.

When I checked on how to flag the error with Google’s version of maps, it appears to be difficult or impossible, especially if relying on an iPad.

Apple Maps, on the other hand, provides accurate directions to the house.

But it seems Google has the delivery services pretty much locked up.

I try to tip to cover the “lost” time, but that’s not a good solution.


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One thought on “Houston, we have a problem

  1. Gerald Mayfield

    Fortunately you problem is temporary. We have the exact same problem here in Nuuanu as our house is closer to an adjacent street then our driveway, so uber, deliveries etc.. are a problem.

    Reply

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