Category Archives: Computers

The Star-Advertiser facing continued printing woes

The Star-Advertiser’s woes with its expensive, high-tech printing plant just seem to be going on and on.

This must be a huge blow. The computerized printing operation was built by Gannett for more than $75 million, and was a prize part of the buyout and merger with the old Star-Bulletin.

But, it turns out, there “high tech” can be too high.

At first, the problem was treated in low key fashion.

Here’s the first notice: “”Because of production delays, this morning’s Star-Advertiser will be delivered later than normal and will be a partial edition in certain areas.”

A reader emailed to say that his “partial edition” lacked a front page.

Early Monday morning, a follow-up explanation posted by Frank Bridgewater said that the problems were expected to persist on “subsequent days…until the press problems are resolved.”

And much of Monday’s paper, such as it was, came from the company’s press on the Big Island.

The Honolulu Star-Advertiser was unable to print most complete copies of the Sunday edition because of problems with the computers that operate the printing press.

Monday’s paper is smaller than our usual papers, and subsequent days also will have fewer pages until the press problems are resolved. These papers will not include some features that normally appear. Monday’s paper was printed on the West Hawaii Today press on Hawaii island.

Bridgewater’s note also said the full newspaper would be available online.

But yesterday I received this email from a reader describing his experience.

So like everyone else yesterday (Sunday) I only received 1/2 the paper, but I went on line and had the whole edition.

Today (Monday) I received the abbreviated version along with the rest of Sunday’s paper. So I go online, using the papers app, and all I see is what was delivered. So I call the paper and after a 5 minute wait talk to some guy who’s out at the press. He tell’s me that’s all there is, period. I ask him why not the whole paper on line? And I get the same answer. Nothing more was produced-everyone gets the same thing. I don’t get mad at this guy because obviously he’s not the one calling the shots.

Then this:

Issues with the Kapolei press limited its production capability, so Sunday and Monday Star-Advertisers also were printed on Maui and the Big Island. Newspapers from the neighbor islands did not arrive on Oahu until 8 a.m. after their delivery was interrupted when they were grounded due to the storm. The Maui flight carried 40,000 Sunday papers, which will be delivered to subscribers Tuesday who did not receive complete papers Sunday, and the flight from Hawaii Island had Monday Star-Advertisers.

Then, according to KHON on Monday evening, it’s looking like the problems are far from over.

Here’s part of their story.

Officials at the Star-Advertiser say this problem has cost them half a million dollars.

Kennedy said they spent hours on the phone with the machine’s manufacturer in Germany, but didn’t get the problem fixed, so they’re hoping to fly in an expert from Australia to help.

“We’re going to be okay until we have to print Sunday,” he said. “We’ll have to see how it goes. Hopefully, we can get everything up and running,”

Kennedy couldn’t give any guarantee that the upcoming Sunday edition will come out as usual. There are also issues if this week’s edition of Midweek, another property of Oahu Publications, will be printed this week.

The newspaper also prints Midweek, and I learned officials don’t know how they will handle that this week.

It’s hard to imagine the havoc this is wreaking with their business operations, which will have to account for ads not run, newspapers not delivered, etc., etc. And how about the private jobs the high capacity press was also contracted to churn out?

And if the press guy’s statement above was correct, the staff that would normally be churning out a full newspaper daily are not, well, not doing that.

Costco photo site among those taken offline due to apparent security breach

Have you noticed that Costco’s Photo Center has been taken offline? A statement on the site says the takedown is the result of an apparent security breach at the third-party vendor that hosts the site.

This situation is affecting multiple online photo sites. We are diligently working to determine when we can re-enable the site, but in all likelihood that will not occur until early August. We will update this statement when we have more information.

Published reports say that credit card information may have been hacked.

The security issue also involved CVS, Walmart-Canada, Rite Aid, Sam’s Club and Tesco, according to published reports. All the retailers have temporarily taken down their photo sites.

Costco’s statement did not identify the vendor. However, CVS named PNI Digital Media, and SC Magazine, which bills itself as targeting IT security professionals, reported that it is the same vendor used by Costco.

“PNI is investigating a potential credit card data issue, and outside security experts are assisting in the investigation,” said a PNI Digital Media statement emailed to SCMagazine.com on Monday. “If an issue is discovered, it is important to note that consumers are not responsible for any fraudulent activity on their credit cards that is reported on a timely basis.”

Throwback Thursday: At home with our Apple IIe

Actually, it was just one of our several Apple IIe computers. This model as released in 1983, so I’m guessing this photo dates to somewhere around 1984-85.

The Aloha Aina poster on the wall, with images from Kahoolawe protests, dates from 1976 or 1977, and was already looking old, the tape on the reverse side staining through the paper around the edges.

The photo was taken in the 2nd bedroom of our small townhouse in Tropic Gardens, the low rise development mauka of Kahala Mall, where we lived from 1978 through the middle of 1988.

About the computers. We bought our first Apple II, a black model distributed under the Bell & Howell label, in 1979. Several years later, I was making regular trips to the west coast to attend meetings in Pasadena, California. On at least two trips, I bought new Apple IIe computers and brought them back in the original boxes as luggage. We kept one at home, and Meda and I each had one in our office.

Click on the photo to see a larger version.

[text]

Apple devices not welcome at ethics website

The State Ethics Commission has fallen victim to budget constraints and technological change.

They’ve cobbled together a web-based system that state employees can use to file annual financial disclosure statements required by state law.

But not if they’re using a Mac or an iPad. And Internet Explorer is the recommended browser (remember it?).

Here are the instructions for employees trying to submit their financial reports.

Stranded by technological change

The commission is painfully aware of the problem and has been pleading for the necessary resources to upgrade. The good news is that the legislature approved a $130,000 appropriation to replace the system with a more modern iteration, which the commission hopes to accomplish in short order.

We’ll see.