I flagged this comment when it was posted on the “Next Door” website.
Just got our property tax bill from City /county of Honolulu and it went up again . That was upsetting , but I decided this year to put it on our credit card so I could get flight points. Our grandkids love to visit and flights are so expensive.! So I call the number on the back and a nice man informs me that it would cost me 76.00$ to put it on the credit card. Even more annoying was , he was working in Texas because the city outsources the payments. So we don’t have a bill paying service in our own state? They can’t give local people the job here? The county can’t set up a service here so more of our young people can stay here to work? So next time I hear how the state is concerned about losing our young workers, they should look at their own policies.
It seems like a fair point.
But one comment made a pretty good point in response.
it is not simply a matter of hiring people to do jobs. it takes special software and interfaces to deal with the credit card companies, all kinds of computer security updates and controls, and these are neither inexpensive to install for a big government process, nor cheap to maintain. There are service companies that specialize in providing that service and they are more cost effective than trying to do it “in house”. The processing fee is a pass through from the credit card processors, part of which gets rebated to people, like the original poster, who earn “flight miles” on their cards. Using an “echeck” is only a $2 or $3 fee or else, the check can be mailed by “snail mail” at no extra charge.
So it may be that setting up an operation of that kind in Hawaii, with its relatively small population coupled with high costs, just isn’t feasible, even if there were “buy local” preferences in place.
The Institute for Local Self-Reliance has a good discussion of local purchasing preferences that have been adopted by many state and local governments.
Here’s an excerpt:
Local governments spend a lot of money, and their procurement and contracting policies can be important mechanisms for advancing other public aims. Many cities, counties, and states give a preference to local businesses in their procurement decisions as a means of supporting and growing their local economies.
At least 45 states, plus the District of Columbia, have procurement policies designed to give a preference to businesses that meet certain characteristics, such as those that are owned by veterans, pay certain wages, use environmentally sustainable practices, or manufacture within the state. Of these, about half have adopted an explicit preference for businesses that are small and/or local. In addition, more than thirty states have policies aimed at steering purchasing to minority- and women-owned businesses.
Looking beyond state governments, large numbers of counties, cities, and towns have procurement policies of their own.
These policies vary considerably. Some apply broadly, while others focus on construction contracts, others on goods and services, and others only in certain narrow situations. Some are absolute preferences, or more commonly, percentage preferences. These say that if a company meets certain qualifications, it doesn’t have to have the lowest bid in order to win a contract, just be within a certain percentage—usually 5 percent, but as high as 15 percent—of the lowest bid.
I couldn’t find a concise description of preferences used by state and counties in Hawaii.
State law does have preferences for certain kinds of “made in Hawaii” products.
A Hawaii product requires over fifty per cent Hawaii input towards the total cost of the product for:
(1) Class I products mined, excavated, produced, manufactured, in the State; or
(2) Class II products are agricultural, aquacultural, horticultural, silvicultural, floricultural, or livestock product raised, grown, or harvested in the State.
Are there others? And are there legal limits? When does the idea of competitive bidding to create a level playing field give way to specific preferences?
Interesting issues.




