Back in October 2011, perhaps the last time I was in the Hilo airport, I made a short video showing traveler reactions to a flight status display in the waiting room that was hopelessly out of sync. The flight info was several days old and 12 hours off. Watching people unsuccessfully try to find their flights was like watching an old “Candid Camera” episode.
Yesterday we were back in the Hilo airport waiting for our flight back to Honolulu. This was the flight status display nearest to where we were sitting. The photo was taken about noon on March 23.
Look closely, and you’ll see that the display is showing March 8 at 10:24 a.m. Could it have been out of its mind for the past 2-1/2 years?
To be fair, I saw three additional displays in the waiting room. Two were showing the proper date and time, and presumably the corrects flights. The third was stalled somewhere in a reboot cycle, displaying instructions for how to reboot the data software.
The waiting room was pleasant and clean, although some of the chairs are incredibly uncomfortable, as their springs have apparently given way. They look pleasant and Hawaiian, though, if you put aside the discomfort.
But isn’t flight information pretty basic? Whose job in the state airports division of DOT includes making these basic repairs? Why in the world is this a chronic issue?
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On my first trip as an adult in Japan 15 years ago, traveling alone and unable to read Japanese, I actually found it easier to get to where I needed to go in Haneda airport (terminal shuttle, luggage pick-up area, etc.) as opposed to getting around in Honolulu Inter. And this is coming from someone who has been a *lifelong* resident on Oahu!
Poor design and layout of the terminal, badly placed or totally absent signage, and repair work that is deferred for years on end,… welcome to yet another State of Hawai’i-owned and maintained facility.
I have not cast a glance at that miserable electronic board that never worked since it was installed.
I never noticed it had never been repaired. I still find my way out of Hilo, and back, no thanks to state transportation department and its ugly cousin the TSA!
You must mean these chairs. After eight-plus years of constant use, of course the springs will give way.
http://the.honoluluadvertiser.com/article/2005/Sep/23/ln/FP509230369.html
Time stands still on da Big Island.